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Automotive

Customer satisfaction at auto dealerships correlates to digital, mobile services

June 9, 2017

Land Rover ranked number one in customer satisfaction among premium car brands in this study. Image credit: Land Rover

 

By Danny Parisi

Automotive dealerships that provide their customers with more digital, and specifically mobile, tools for scheduling and receiving service do far better with younger consumers than those that do not, according to a new study.

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