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Retail

Personalization in luxury retail stores should precede checkout: BRP

March 30, 2017

Image courtesy of Neiman Marcus

 

By Brielle Jaekel

Luxury retailers who are continuing to put stock in the bricks-and-mortar space need to implement some form of customer identification technology that recognizes individuals right away instead of waiting until checkout.

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  1. Off the Cuff: A Q&A with Steinway & Sons' Ben Steiner
  2. Hublot nods to tennis champion Novak Djokovic with custom chronograph
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  4. EssilorLuxottica establishes Inclusion Committee
  5. Home office boom fading in favor of living room, kitchen refurbs: 1stDibs
  6. Louis Vuitton opens applications for biennial Watch Prize
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  9. The Ritz Carlton, Missoni launch beach club in Bali
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