Retail
February 24, 2017
De Grisgono chatbot
By Brielle Jaekel
Luxury retailers and brands should be leveraging chatbots to better combat the disconnect in conversion rates for selling online high-end products.
{"ct":"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","iv":"ad4acc6a0025bf2720fec215438a9420","s":"52e76bd4d4565dd3"}
Share your thoughts. Click here
Based on the current status of Chatbots and conversational AI it’s really risky for a luxury brand to enter the space of fully automated chatbots.
I believe that human operators shouldn’t, couldn’t be excluded totally. The near future is more about humans + chatbots operating together. Humans supervising chatbots and AI helping humans to chat faster, more productive. This is how we imagine it at http://www.chatler.ai