Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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","iv":"592da9555b4229df2f41874802f1a9f5","s":"21078c1907a00f41"}
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