Research
March 2, 2016
Photo of VivaLuxury courtesy of Bergdorf Goodman
By Sarah Jones
Bricks-and-mortar retail is still generally operating in an out-of-date fashion, creating obstacles for sales staff, according to the Luxury Institute.
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","iv":"902e01591e916cbd6a20573a8b654426","s":"d3eda6ae796be5fc"}
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