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In-store

Rapidly changing consumer behavior pushes retailers to adapt

November 17, 2015

Gucci's new retail concept, Milan Gucci's new retail concept, Milan

 

By Sarah Jones

NEW YORK – A luxury brand’s retail environment should be carefully orchestrated to make consumers want to participate in the store experience, according to panelists speaking at the French American Chamber of Commerce’s "The Luxury Retail Store: Real Estate, Design and Customer Experience Trends" event.

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  1. Happy Holidays!
  2. Luxury Unfiltered: Burberry is on the brink of self-destruction as it taps a new CEO
  3. Mercedes-Benz rolls out AI-enhanced MBUX Voice Assistant
  4. Mood of global millionaires in the pandemic-era
  5. Desirability, operational efficiency key to luxury brand growth: Accenture
  6. Preloved items from Hermès hold highest resale value: The RealReal
  7. Luxury Unfiltered: When brands fall spectacularly short on client service
  8. World's largest RH gallery opens in Newport Beach
  9. Wearables, AI at forefront of 2025’s digital trends: IMG
  10. Register Now: Luxury FirstLook 2020 New York Jan. 15
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