Research
November 6, 2015
Brands must realize the power of real-person interaction on mobile
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xzenO1SxxAGSyX3ZVIDMb+ugTVg80zLHh4uR75sOzbjjq2jeJ9nFW7P\/YizZiXwB3bjxgRlr6DWq\/G3ojE4TCttVvCB4UX4ptyRiLdko4qdFXR6zmIdxxOkyXyvBo0rvSZebvr3TgdQ99EToiYgVFkjbzY+2U2FSC05ZX64BwJOGUZ9dCXHE9a41lSB9Qr+9Y\/tlapyg63THh870WwLmTsOQRHNqMapaPfgqgm+JgPMfntUGFbSa6ATykuA85pOMg+4Fnn7XveNUOyquW3g5\/r6caHZColbX0up1+BrErOFle4Nep5xKeBMQfQ54vQ5pBWLXIZRhkOfcCrIIKkGHNNdhTH1sehVD6nOBd+GvrqVPgQAEaeoBbTbd5NG3BLH1ad+D6HtJvhUHlRvO\/Rj0DeQvdaORu+CM4S\/jpodLB18os08sx8yv5Ju2OAQYS+vtXWygNX\/j\/iemyNFcGU2Kl7ouHfc2H48I2KCMo1AevMRhCL7rK7pBF6H8RCQsQoKhm6l7l1sBrQTuQA0gz6Qb6vFYLyfWHq8tFflrZPos6eVU0dybzkmLdL2\/50BySCTgu5bwibf+H8B27KPPMS0Kmt\/1AnQxccQBFXh2M1A1OUYrJJtE5sbtArVw00VPFlByEk6rapMqDKK+suKRGQxS5GLl03q2T2zHsLAD\/\/9BbvFWTrQwJjLHLJ57rM+h5f2\/2ESgxkf63dbtws8o0EA0YRyT1mk6xNmlHCCngrhqJN5M2LmwIexaEP9FJMqP7Fxv6ef8Tl5FTm801Cdt\/kyBjW8JrcHeLgigYQzqXe7Qxk2qmrXU5LBlWL3FAIHG3zDKf4p1qFKeBx7VXb80g5eOAb\/EPXByXxR1gOPZlWlHz4XKzRZ2rAtUXCptU4AnzEpmdEjR5wBd6ZE8oBmj1y+4S1h\/fw2hKwdJcqXgl4pmxBfoNGIes04d8hYepaZXj1f3YvXF0481WoL4oAOfUV\/0xr\/3MX\/ww\/wN8cBQYQ0tPEIr5M\/9kYwhENwXnDyiU9c\/vWarnmsioZ4whqyvKNd9Q5lbnudFTGoBN1HMBPXEfFvGmD3VP+Djxitbxr2qPx4i70n2CckTeLrkskTyCidoqWbME34QH1XsXodCIoAVA\/HJtSGj7NkHqEGbbdent3LdaIuYPVYD4TOsUtBfrviYWwdPBveSB5q2npfC5vQ7TK67o1weeHau5oiWMFgCREKJgR\/3fkVbYQdhsJJSiZTmfz6gkXIOtUP9tMVPzU4RrxeWYUhD0cO5jQIICW+FkLODqYQFcSAHftSJDlxkJkfid4dQsRXnYS07SjAKGgvZBbz8GQnqnJQhPJdJiG1psfRIuOYWKpdTsfLJ8RaI9LX0A7jkSxQJ1EQvZUKuCoPhuNdYxTt8K13i1pCpPvdSMbUK1KkBCJD9RvC3WTUjMR53MXrrPn1rtNeDz4ai7d\/zzywsWxgYgEGxJR\/U0fn2jVX4KptEthmS7IFXYgx555V0duM6JF+rMBXhbBcnJgc9lnUOEyyDC16V\/XyddqgCd7V0PlSoJQ3g4kTXrZ58sGBSNC3X373x8l\/SyUxvV1SD3UdYOOE24zkp2d2LQvl07hm3vDdvI++Dcj\/PKeeHpnTG7pogGhCPLUyes5Q4YxcyJQzOnKxSRNJfjoSIL\/7PqXkIK6sKdCp\/PjXit3Z6ZI27xpaRserZ4czudZIKOEBePKq5kgDjciTDcXC4CeWamj32R0Oo4NV0uUjMlp+KvkPwzDAsMChsD4BdmSpgftHsrfFo+miHdsiazzX9xr6qV8T0kgfDCIvjkbQUO7+pcUx\/LgrEfkWpsP1YWTldbmwavwIMC4P83G76+UKOb\/gpUMa5\/WXAciEx3i5rsof+6c8DV4agOAcolzi7QNiE09UdMI2m\/qHoXrp5tkVJ\/YM6EJdohzdwfM5T6kD3+L0he6KwtsdPFSIno9Oy51chitkx\/2Es5nn9Wz7VhyhMpBrS41Sn3ZEbsTOLYVGOfSoHNF0xQcMgpcRyTmKo0hnisU3AMPhbWOAr4qMVmEcsJS99ysu0m9ayMHiwjgki1endq5Gjf\/pp3lHRSQusi0nkP0WUlDZjy4WtX0WnTXqSOtu182KDkl2Rn8xJq4tt1F3gpKQVJVP99sYAvw+DeTn9Ji1TeOUVPV8v8lqn5RQD\/BXrtdicsSclGE6p4ApsHyFdKwyyUYVHpXxSPu0xgTp4XNdyo4Vw\/R4koL7j\/DkDAISdkRKY86nDunDbP2WXkJ3a1JR9msICz12VGBOO8WCSdxTxVFu3cYwLcDczwqT82Xe34Jasn3Z8SHwjgJ5lNjMncZ3R+pwvXAsY0yPpCWepoYIlArb2WKWEtE+Sbx4CbvMdFChmG0jBFPahrTCxxy8GF9pdMDi+l\/y2Y2\/tiYiHEaIV21XvVehELy8R4Jt2s+CiF3HUi35uO99F+Hh+mRez+uB85T5e5uz4t8edlFTYs\/nj51oHNMnUpS1Kr80JUDpC0zH304xXW1A3SPYfnTmDtJduJ46FrMpJ\/OH+YDpz0TVGNcGIoFIF2d+jMjIiMcCSX5GCbFkOxgED37TxN2g4q\/lOxYM9gYZd8DNpdd7g6i41UUObx2RtNlrbloJZj8B1rYEiC9f6zW1XW01ZLUQiRDV4IaEVifN+h0iYz2PTQ2o3rGctGX5gnpJMqsaGK80XhSJUBUvJCSwmKO5SwvYrUgrOWdoKvkhbG5N1vq8CGp2Fhboc3K1cW1l+MDwGJtO\/fqmTmuGBTql+Rt7U0U8pqVnz5O9tBdeZsMi8bEn+9gucgUlVTQiCk5fyqnGPr4ysqGD4DvKBdYUn\/6WjaGGu1nDr4sy9QKMfgknZb6iHb4H6AJqyq5uJuuQFT6ykxz+9YBQNkHhOxm\/Kp2htIqabESEhCMM6lX9AGGeLK0ZX1f8elS27lfrIn8cEQ4srwtSEH1sjBWv\/z0on58+qNaVMsvSnJgXsm+x\/rgr2Idp8JZ9UQmKIuqP8pxpK7aJWGEQecBNtGX3F\/tZyS\/2XIxGPQvfbNpgpFcXJgdb6XZpQ\/chpzNK8Qc9uJ0yg2kHXUduYE6sp+j9\/fGfp38MXw1uhj93hvs\/131hh538ks2wmmKImKeuKCM8F5MWs0o9XDLOYoxvfK\/1bux3fS1vlU9xdjHHmsmSyXXDCPzAeKhJRYPzAK3Ui+d33HpSuN3RshJjA1Wu840Tv5goWLpRdXSE\/cmyefCRss0HzOXxyhsEyqg1u4ES4PXtJ7m9uk2GZiFS3Zzj5wOJwJxA3lu3fHOag7yEYo7\/lNIsWk97vNJyGMSUnTBRmGJuZ9SE6k7i9uyB1rWbM+uDXFF5pvTtD3BZet\/X8POv4fVsQzn7I9c4frbbHp57M1tmFc0zBFlpAikEFrPYNcQLf9Jq1rmBwUhf0VXocJKxy6xz+lT4k1a2aqHXd5YgQKZTM5XkQbSI9wmcn7Rvf\/pMsiACaDBNvvDWTzG2E2j0\/eZivlarO4PAtWplwt1zCeq1+iDuI77fPdcpnaqsv\/wjiqulz6BS+LawtjP3g1hPjCTONiJGIa2lM61UCHnMsQztagkhX\/h9YS0zj8ghtCQTvTJt\/bwZyqf3xUSdISA0+x2Vc7BLuy6OnGKFZvFV857FfPNbf0+5js5GUASg4TXkfDskCrQVXmCOJnUg+uNznjJx+m+LpPd3PqlaP6NFRWDHBg3z1tqsaGlSGqBvjdNOcVzDbe0rZk+xb3l+ib4ibkS9RFV2H2hQSo4uJXFlPkLRdxgsEdygc1bLMdwsVlUpeK36rlbfroOPw4MMaDSMiqpMJPPkL8Xq9mLfRLZR4567hqBI6g2F+WAYH3JdeXECd+PHCx1sAZYt6RZe9OVS2L5F3W98nkb5Xs5KqS8uqrSgJ4z+1F9xN+BHuFqg6YhVU2fJmCs8GsDUO7ZbQid7d0K+nzsRFVy1M\/kxLv4UylLXm87nRT1RSwL\/A0O5GDxOZHhs2dM0d1Z31TNzaXY9Wn0BYTyqotJt4brYuz2rYNeXHU5PQGHVEfZYDsXRPd61bM3tHGmc14UdMZtXZrGLSdmBh\/FA\/hjMVgQucRynJi377MhAvEhKobyBTpfMgvO6045WE\/DfOgWJdAxptqJxp6rLL0\/AQNbq2Xg==","iv":"f4d19edea17684f84abba3e7b6a4562b","s":"d25bd7ed1ec2b91e"}
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