Multichannel
October 27, 2015
Image courtesy of Ferragamo
By Sarah Jones
LONDON – The human element is going to be the top differentiator among luxury brands going forward, according to the CEO of Luxury Institute at Luxury Interactive Europe 2015 on Oct. 26.
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","iv":"0c39613b5fb8e281efe982031905e833","s":"9978c013824f729a"}
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