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Neiman Marcus exec: Digital helps to develop deeper consumer relationships

December 4, 2014

Consumer entry for Neiman Marcus' InCircle contest Consumer entry for Neiman Marcus' InCircle contest

 

By Sarah Jones

MIAMI – Even as more consumers are shopping online, the in-store experience is still at the heart of retail, and luxury retailers need to find ways to bridge the gap between channels, according to panelists at The New York Times Luxury Conference on Dec. 3.

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  1. Hublot nods to tennis champion Novak Djokovic with custom chronograph
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  4. EssilorLuxottica establishes Inclusion Committee
  5. Home office boom fading in favor of living room, kitchen refurbs: 1stDibs
  6. Louis Vuitton opens applications for biennial Watch Prize
  7. Luxury Unfiltered: Hermès and Patek Philippe prove trust is the true luxury
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Off the Cuff: A Q&A with Steinway & Sons’ Ben Steiner