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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"6fd154affa5163b4bb2aaaff10fb9201","s":"b13b2cdc5964afc7"}
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