Will conversational customer service in US live up to China’s WeChat?
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"e5a44de81ff9026bc5a0d06eced9c625","s":"e1bc479143f58631"}