Will conversational customer service in US live up to China’s WeChat?
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"abbfbe84be3676983b5a08d9392dc4be","s":"ce11bab50baeb853"}