Will conversational customer service in US live up to China’s WeChat?
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"74858478f9b9b8ddc9cde10d90c3c302","s":"790391d199cee7e1"}