Will conversational customer service in US live up to China’s WeChat?
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"1efTNFpk4gu1m4dTlOXx6DKciHg2AjVFMK+k4tyuiZK4CYMdcLxvk9yVi5m1d0ztXSyL0v9EBsuoOwNSM3b+fhAq30bo6QYVB+MT32MHsQGtdzKAhJw7klAIt\/C5SymUlkDV0ZWKr3nNeclKunazaS9XX5cdbt8uRylMKNC54IhH6Ll7K92kYlUhop3IhK8Mxe+Z34e+BjAvrRkVLIVb1UKAXTwT0KAO9QhqYG57Vz3IpacrJaDq73xBtosvHSCT3UMWfXhBvaL6q22iwbMq0o0i7OPBD4hDNbOcJN3BzSJSrVPdS0EfzdRqp77x6o2mYyFGZHPYdnm42kJPqHnPYXnSqGf03TYmCVG4PoRYQsZHDPCZVOgiGzMLCYcvLqa00WmE6zsovJnDdV2lWcphIywBQWOxrcCMTAxCMJLnIw2JF4Z5fLCBX7xyLFjBSohj6cpRQ684hexIqhnrp6oF+Cy+M2H8Rx05IxaeDaBGHLen22V91ZrgqkCrtC1GT3eo+kGa+fvmsikiQJD3J+RHz0zc4BIzDUkjWFFn+7LHIHRSLznIahTxCWaU3qSgm22w1+44zfpKmH9p5ZDU6sucuMYkQTrYZvF2ZRJ7xNLRbZ0rOjzQbGaeVgJcc\/HmwFZGCbIFerZbtQq\/iHmntOd2XH1WkrbWQuJNaUa2kUi4mvDj5fomavnANJBI3LfPwPy5LYwzC6DosB9EygtGESE8+Y5TUAgyj499iScwgCKIUcRE2vz3jcV8sLagKlmG8OP+4O\/T5Tmx0L9f8xLRe6\/nx3w\/PV3iFBjGYuaVrQrxzgzdSdXGvY1VmrCpka\/7rcLJVB0I9UzqTsrNHAHQMjNCLZnEFyGUIN+7mtihnGjz71EEbOOrcmJZL283aEDPTIGqfyYUBxGyKFggq887N6bXTMasRrwXCMcNBQGazjsoA0kK9uqg7z5NEzL3\/OIc9vza8RPf7da0RohlwehsLBazpgAhadlDnEss7AvQtr\/DkLec07Z5tUhDoaRanyN7ijfxgTyFNrBRlRn4xc17sFKHLQh916+2rXP2hfx\/SOaFQ3MHi+mGki32lBSEFc5cFbtaqlvYriJEZJ8w7X4eMY11IUiF+5GyUErCo20lNUz5auve\/ykpyxFHoE6NxLgMOQN8GHjTWc3Au2MuDz05RCERj7QoophQPUebJPrxWpBX1UmxXd4tgT0eOL1vBr2NRALh+cGxGoVzN5K+1\/0xfCPGskitNku8mjcM7\/AY06wJ2O7yFaOH55CjW9C8h7VBuOKC0NLumh0DoU7kC7Ag+Vl8IZ+WlyTWOJoOMnywlUqNgTVdxym6K7r1PI7ows3v68xev1bWV7OTzn1p9yH\/6EZHa2W9qubVoknkRbapaFtHVcSsIw5z06ox17LShcbwu6pdE+DZFfamphscS0h1yx1NQZcqom\/XDeQZMSgeBXi0cf5V+iz\/g3RulZNXqtc2JtQYFxP9AW7F2Y8bi8cBgqSOqHEhI3rfTcecXqd6cIKB6z0lTluAAZrf7IS2qk\/AM+QU5OrZWl7Q0JKn4\/y+pYyDX9dnK5baEKyNSQ3W7LptF0ktFT+csWruzTUiYxigG7bJuwMnsm2jDBz7LSXMUZayVS2tbC2Vip5xmlaW0GBliBE\/cIRUlPm3t56Z09qXEs8AEDMvaAjT0HOA+2Qyiohc\/0H87bg0bA7LDF\/xvxtFb\/N3AMulLjCqzObR4ebu6fH42FX6hfblPqc5D+D3trTN7FghY3g7zWPI5DKsj2ZbW0Sxw2jVSN3NVfUzKyaB9Rl273Sh59pyQGOl0ZYHzSifEAsiCanT6U1O2j1jpyz9Z4Yj+WywXFE9Hg5ssOCJRflMZHMpNpGr4rau7Pci\/Bqfobg1GklR5vuL1e7CUkF46dAo6Wm5EPwt0+jqCZi+PFnUkbXOGPxoPAPiiZeK8VKZRc+8xL28URxSoJP+woBOjO67IMV6p8LU3oDhCmpdxhZ1juA95Q22cbD17XlI+I+DqA4EIbAYkYfzVCLfQSPLvOVOdvrfxvi1gqO0jBCb\/6n7BkiESL4UItFwh4X6ppwSXZuvCvzXqueMaGQECBDqOQjlumAXn9EfNt5bPia95uEIJBI95KcEeqP5H9p90KcBafd8osEjOpF+9iS9B03WumDPe\/SS5x1\/D20k9b0rTRIDgeI0WYSzUNtJdceJ+cCfb7BC20OeQfOYX9L9KebZESUDhPOZvgfR6WarFTu8QJd8AZDnEglIHVgEhwcAu+rCQaf8vXDQq2ZOSvcnQlfCuJxeDIJZCaYrxmkbfd7F5lXa5Y7YzmOC3gIUF9Lqflmreh\/n1XcXm6WA2+HaHQI14USdje\/Ew0ND5g9vqKyuK3lRnXBUD3d4ZN7NVt7\/CJt2dcv5Y+HZEmatkwf\/u5KQzr89B\/jJZfEQC0rb9dGjaEhbZLVjZWfqT\/WsSeGQO4oJtOY9UR4WTod3irtjPdERMKekDDDTVbIoK3fW2jxqypp10KXfUemaYzD5tj4gl70YUV6BLfyxqKiOuQEuIPx5xpnEbWcVPI2rKlqWQXTaf9ovmKiTqqj3abbQNgy2I6LLuGT1MU8EUCzWjKRd6cjsougqkspI6B5EaWAHX0SrVsh+MgVc7xnBI80Clu73TKTkd3aH4ELEN9lt3GIDQ7tJe9Snbh6CpPXcXgNGEV0vaAnMvifm2VtDJsd6JIizr+XPaW6hKKX0xX1gK8cEDgXJetQ8m0xazgv5kEcJPZ86mf5EcGGJh\/H3zi2p\/mjekQnYNf7nuCaIOpC7ip3JKqRim4ueb+7UGpNOYn6fLCZc7StgajTvuFwSUkeDTmDhKWR4DR4CKFE38FMXQk1EHUdNUG\/lE5T0gJFEz6aSdTnNAibjH3rgifft6iEg2B9OmW425IXaOP28UjvHdHXruB8c0gORQqzO+vnePTf+mwS71rQCVmxlxTrDizIcTDzJawCbGMrzMiwDpdC26UEp2KSHegE8S\/DlIDK1Ta9Qg5gmaVfMX0AIuzXjTdwuxSkfmiNLyc+3dsMnmKipmLJ5xsERq+cXKjI3FwdRHv1ug7QJkQ9EBQJ0Fgzs8iqrI4FiLc6YURdwf23LhojUwCrnaEO4qxNUjQpGryPTGyUEk1FdyEd0EijtwUyiU+\/EH61aWUX+3B3U+D73IZRgZCS3u+Z1b+f5i89ONjyn2VYV0pG2Fm8PfPk2J2qb1fk896DBv6Op6712sc695\/6HAdeIZigcsBvv4fkCy16IH2gzXQcA8PxKpc9fyFTYkpVpHKY7YKsaJEmmb2+fpJruV4\/yVdIE0JkMORu03l0hLw5NgZ3ESCUrddsc07HX67JUn6TtfT+q475qcmLGGAZBFS+mkoetWfko+fvxXM\/L8zkPZNgZEfdKxAIqcQiOLU8kEuzPiCBa9LyJZIbDANmyQSQD8meI2DQlR9Ef2BKyLPF4VVLk0kZxM+s54E5kdtb6MOm870Jhtom5rBFnJc\/qeMYba2o+Aj1vaO+K831kU50nI\/+UuIaY8RfI++8O\/tXKcGeMoHipD1Zkw5GVI4kKC\/6fYy8tIKRpYocoNY9k7X5iRpjsqiVr9QQR5nCNVW\/zlGjHVJLYrCFadazNGmAWQEr+c5QRzkwG0LQ\/cvhK9UwOjSlUC15sW202SHPtDq5cHSyAL7yDKfP6HAojrwazsk1Tj7K7jkZMK6nfiYY8cPx0zXKNtLOKpwVEYS7abMaswSzmd7LWr\/5sFIovZUuSGRbsjw3SDOINZ9PinXr8SFJtrei+wvusqrU5iCvTnmPBmhaHRp5TuD+bj\/8g9CRAt2p32oXxFKLjOxqA25LEwmHmLqwxgM8vkQCB0TJmjJcNBPuuHN+2uNFDVI86kh60E5ah5QiLolbbaekUUIJ2YEBBouv7U8Mg0SITKZTde8\/\/ouacoOrKUweHpq\/2makKF3XD1Tl\/1wFLGcAYR2uUSqmYPgcnO+h6f7y+kDBom\/JCiL+nLmUSb5Mna6NWNy+IMyGwYNJneS1V1fcTCjVvyuIV53YTdR42VwqpgntKBxnNJ4iTVidm9\/ccimXXRIbL31CxHVc6lU3bJyxRoDgx4dCIj4iYdxKxfVUxBpKdUhyU6pd\/USRbwJJ2WqCsKJkh6vCZHJ63FdznDMZAzmPuZLQFbD9ENu3yRjyfZdo6fpTHkBAq5CVxGseqqmBLucX+qYkuo36EjujKwyxI8NH3+PISaTG2H9ihRVHEvSNxB7fJxKoxIY75R8RYJuPMl9FNt6TqYAxQ6BlPIKx8uHx\/z9SodRw\/GIIfghvZz08ATvmMDaut8fLkCDsXgvHBTRBhVMBmqDaWqTgk\/sjKvJEXP3TI9BbXLfD8gHjPvx374Leg+N14UpZ3rBJon56N0fXkBuzkXXFN2OkY8a8ZMSLvD2YypFEa8oMbsLnXsWw0cE\/e6LrcInqpPVWD7nIaIEhCEgeQ0yml6KlL3TFn2wsyk0u4QgiFTgyTnA6lvKMdkB2ZfhWjvutswtIMQyGOhYtw4XM84HzVS\/l3MQfSfpEYMKQ51Jzn1rD7mu46cCAaymqiD1heqeBE+P2MPM8nNVQLVoWtyb8+xuXo46fpOJGXwmA\/4outmFGC6sBN4\/\/VanKgtFGiN1L2Z0zmbGNsldf0qgkr+oIdUp\/OLXeHiGpAxN3bCTW4NKa4L4cBejleyTh\/UifE+DY2C5xqhTsCQI6rkm0tSJfOR0zNmC9xV92qA9NNmAnYdCsJ9ggNine\/PFOkYwo+jxMjs9hqadDqY8YYA4TTDeLKGtNx6Zl6Us19ax2hfPdwOMwUXzq1ZCPkTGTBSOcJK365FsP30EW8kXOpW3PitBXDdwi9PdVhHaLZFRvRJzAwjs9ygScSEhhn2tQNJ5TiVoZ2RAPYZC5iIPzm6DrfLEvYr2Cgznk62kVVFrgJOzTaVpmRGtVedrs1\/EpxYI3fR2YJDju9UXvfSGv4dNvjCgjak2gX3TO4ij199qZGFl4tRIAEg8BnX32FaPP5TBPFASPgnRwIiM+Dn4LSuc9iNdENBTPTEvtNekm8MAt0l6QwBzt55igwgMzg9d2hiv0x6qN2Nq6SM4JUVGi85lUwSIAO9k9WvZjR5DycwlbD7gc8VQ9yEJCVKAWxsHNCij2DMkMQsbj7rViMQ7ATnWFayfrK1XawBTGVJlFGbVyesowWchM5eMeyU3l9JJQHwJt2dQOw+yYxhmHPb2tGdS5Jyko385iAO8J8xOUVn\/Ijw848S0ot3ivqMaPI9dZ\/MXKn04xm8esx2GsKQs2XtheSUbYcQ5jy+5i7MnqgOwD8OVQBO9NaNytRBcVniE1vpTX4ZwwK036A+CLGal6FBrm8z1zFyyXKCwBwgOPyXLSaqAQC5KDq6J1N16UgBHNFFy4bW0VUsECNd8sJ1dmQkeOPoe9+EN15041bcOhwHpHCiWZejCkcHI7Y3LFQfChEKfrr7LuQugiasJQQRaIUqYEQR11rNqvuX+zfvvCJO7ejC7BSGIhjCx3qnPCZB2EpvKHVXOo8Ucm48ZxIwcduimWa\/CmU5nyevxhHXx1pDFJsCZhffXIui8nKbXclFwfeuNMaZN93HW5punIm0d7ClMqVvd6E4jaxIRAf\/8TxW\/Z7VNL+yPHvM8hqWghc8XruOdA63uVI4UcvTxeiDYVonviqhf\/W06SPI4s8i600+UkgG5Dq2yId+bWJp9wvwPeQtFQAHdSo9jp2A1jWOMypziM8JGMuVJ1iyh71K68tWF0xkhTDJFx5xbx7+0UiB2kXVI2yfMVqmPWdtWnqa1\/hEuq5IN0Ki4xFzyo42cYb5CAKKCTg1nXeny31fzEaNhaES+KZhN85i0adnRCTAvoI0g\/ghbxSnwNCM4gI1IZZK3kVj9osWTmd7ksQuvru\/\/KtPzBXDbONwHJrxq3B9ccqv7a1tN6mWjH69wQCzEtF+71QL0urFW3QMUgmuDWAm8Wa8sTblTXO4RmSLM8nDs\/N9CStMLbN15hE1gA1UMqJ7mUpi+fMpTaCaTI8HvwnCigC9YZgEGhqxuSy7tojjxZpFa9P0NXK63gpEP+rMtKE9pfth1inrUBHOF0CVCbwgxVigRYHtphKHMzqY6LrvxwzWgFe7eXXTEhxdneiwJeRZhy7oIrEGPFm50Uz3Fb+CxbQuaPkna1aJcpIMMWhPp\/9j5rRk2raTawrJJTKd+r5H6fHmHlxj5zwBCqEwbq9SuKTgSB2IpGbJVqu158pmEevKXyKc5Gs6Qb+1pSh8OY+GtR7MW2OOJCMxS9GGF4YbJivKbypYQz\/+bnQjaRq0wn\/tD20WrkHFxSeReAGKPxTKksM1XsaZTjROPfTTfDcoKKKV2CodhejSMPwZIZYrEAP8G8l46sblvAZ36+igMKJ9rpjpDwAHMDDJ3678FPto0PvBBmaAYEUJ47uvkJvJFlXrDJVu5EU2xYpMC20\/Yrfxp04yJIguSluOKiru6sPuG98KrB7doLdHbrSi\/eBWg6rKc8TjL1vuBy3SIQqLSAgHuYdBnWT8EZ\/MjBvQqMv6kOa\/LXVqZMhOi0B3FDdQ6+6xYjvUQ3f7\/rdeObK7xKRXm5szbwsLxStodDGNRbRRIUfeXaVr\/MtkPn50CXL9FvWnQjyt8GocczabKtXi2IV3O1+qC2mKm+qGN9RgV3OIWKmD2Juy+R1ePQMVSxIceAhDByOSUgcuTS1qxV6IERjfMDLE4ZsNG15ChV1HdJULX+SmX\/DQmVUekghEGZ\/AKCZ+LFDWeiVfgIsiCkQI4dqVFwgeOUzl7svIQJwnMrH4qktsvOVBK0+xW1d1IV6hL0Pzo2WKp5jlZnAVf8PqP0Mk+z+vyy1GoUivpK0cYaHEuGlJ3I3envEoGh4nVURrV1gAK+kfmIaRDXI6X+pUqUt8CCnIPFPteusERAN74QO6UjTHy1hwlZAMSV8IQQkWlFhu0c4J0rpdcIRHh3AsFcUZfadx\/WD5oZg\/7V2FHARmRUZ2CDYoJwtc9R1DaHe9KhyxhaHBkcdEVrbVnP1nK\/BvGHh+euIRACSB6Q9yv9tW+wLOJX2LczPP13bdGFiFFTgUAA\/TTF7IcgJfR71UV996Rcf1rY8iZawB0C9LioLDVFEFI8yLJXsbmWZGvzquc5meJ4XgcVpCPYj8yClBJaJuGKAU4aGH5ezL\/89LJyxqGabHTXP1cqLsv5NwBP8YaYVQT1eqv0qv9G+uOMj3gAJBBWj7GfEiH99PV9yE8DmaRR8jbf1+pgluSrWobQfnndKOW4rGUeBlJIvm4GHDozOLCW3ydrd+k9OeX8VsDHXslOb+WXT5DfheCR\/tY7kmj\/PBjqaIOXhBm3+ULRJN\/RPJ2kZDkcKPYw6XMV2q75cE4AgKTbeZW5zzltKuHZb28nAeyUTc0q67YHrUmkOXe6c+fRTcAUg4U1yXxcZDa5PTPXmFEYZce9B\/BSc7\/f9IggYGSJp7EAW0f5Zbpx5y89g59DEdY\/wec8zRTGOiHaQ1Vt1sngNkfwBoxxz5C1syUXdhKrwcZPVFdtofKwqmTLqOXfk\/naGje8uKBHrv1E3pivBDCX313d1jUbJKqzN9RXDprVUYRdERs0czr7+m3333IVwwDA+IqsinBvMig5rwIKG8huLW7iAwvVqK574YSdIkSmyrJOcfAXqoyWQLIIMteb2tzo687RpvYUau+NaNUbp6Jqu0sQ6ar\/GxN+KgyeZ0Qd4vd24+7LFkcL7usul1z8\/MFE0edguSxf0kXJy7U2BuIev7TBJsMfHxnNZTL0txAFnPke+Qi\/fmvK2arjpG4cniF5jW9tnif8xnMYji958d22mLVaQZsYhwzGbVF9u6NmtjhUGP0S2a\/K9ZXCot3tdF+KRJcATTRzx\/s5C8WcDnYU0l5kne4\/wGzHLhyHQbudbgcSC81x6sM2G43cV8leOGTFTlt7TGHiO5M5EEiH0cS6Owk1V2AIbEcHYVhIjowKkUmWBfLMPZGSfTs10VssAt\/9Y09ri078\/Khk2oSLO4Nz1pz1Trih4LuNsDVU+oA3XXrc65XkZYSRXi5Xv4fsQxHc4ot9wotAGVyCxIblaQIB+Mo553lQi5D19FpgQY\/YDBIaJjP2iUDSbVLX2aFLXJ4dh\/5xhCG4U0xs4wSiDs0bADLPMM+xCUxXHB2Iwm9ZofAPvRyslF\/mCt+JOe24D2i0s+OyQHoqnE3CJyS4ASPdF9+8+I6ojsAXpQ60mRUYnUln1Dc\/xj49xRfaAfegxL7lFs39h4YZoNKz0B22nQ4PwfyuF4C0BGA4eRarSHQMH5t8r5LH\/XjHWZ3FBm0jDmkdaXPV6GKfLw5lJ8BbZSkFutUun3cMqRdM4pg+Bdwf5fRt6ttkzxxnZpP21TLhXd1fndA+jXfkj9vZDCoctAgYYxte7ZuOoJpQpFE91J4mgu+j7lWLftQ0mCvyPFd5VP47WWKFchuhuiP7UtQQc3R15V1Aml\/dCFvAkjypFj16vuot4ihpfTZbdEygenNTh3TULcYRjL6tup47+W4oInrUP0AMJrZKm4dK4zgv71hKFCYyDPn7753+cwwOn\/1kAa65R6oUQGXvH9+zgJJeflHgcIfWtO0NbNgkrlxCWf0ZxnxP28QKqaLu2MmX9h2ESDnlN2heb5pblnmZPR4saIJjvhBF6+P3ONzfNj\/oJWqxlGv3EqORhxnkgKfpwT9tbY7RZUeNMr9ZIEv330\/ihdke\/TZbOGihjaDl\/A75KcA3SoKRzWWpul8vF+gmQs1L562UKqG+tbzZQLzRgik7g1uHcyg48vwCH5YOTpfcjE9XV\/ONQn6pJAWuT9vDXDGFsTkoL3aj7rfhuLwCCLK8W9eOYhTVgXSk8SQqhLTs3ODVzM4xxeMOeVS7b5xdxwPrsWhGkb+eWSmfFXlscpD89yBi4hrUryosltIZjmbZbZGJwOyfv85kZ954+mCSEME0CIqWYQ6sbVoRI5DyAXoy6h7EejOjZwqS4yQ7JetRnANrA1KsiD3JiACc1sjhVGrDP7oUjzto1k7DtzLsX1OKsFvx8Se04hPrrK9JOpYQq7gEC712UTmS54S2QkfyEoUvDFFEYMHHKZhw6ArncbQ9YaZPfFylXwYSOR0mfEoCr+CUFwHJUcJL3NQuka61lYL7fZnXDa2HgNFLunFD3VSx\/cKBHY8b3GLsyFSnn9lTzpjbguKK6jnaKjgefOpK3xJND3f6j3lX5U3dJwqwCnW7phCoKzMUQB3oadsPeH4kU2AfZ7g9iT2FXuEMC6o91+TaInvvkGc78FpkiAFcjdhFjuavHPRgZijSgUHzecLCFk0oMwHRBCKjn7zsfqUJL7qn1o2d3H1vfJTz4nkPpexjghMEIHlFylvtPK7icXwXOa\/io6i2GF5ZO2A26DeosZQyJ67uLDeaMznP9UDNkoH\/tNX7eXvhLkq3b52IKyxF014Q5s3iN+ndDpHoLzGAkFfi7b2p1uKAgp4SSeSopFr3zruHulTaYO1W\/4KuwR49sN77tlRPcykfGMha2B6pO+45a3NDFcGBOMiM0SYX6JBBEelLDF0YVuAS6NArjB5xrRI0s2V1xgql2fvVOvSGP4nlxpgBVSrH6eaNeQwdW7TbNt7\/XvBilGMNrfuUg4mzPDd2iuO5v+zOkuTKHxvX6aIpAVOCIReQHsJ6JnxAgpoWSZ9+SOnHy5slEhiki+yibCrP0eSnzi7jl8jsrgKm86cxM0iDKljH+nASYOrd01m81AGAVQv7uwqiKvcIu1H67aJ1GoFdPYqux3Xag1qhuB8k24YdahhnePQN\/OnLnf3giXts4tWQIbYU92Jd44Tn1me5cBgnAgs5CNdKfws2l0k4uHhjfFba3hs\/ViyEFkslkyUwwN\/MjN4+5CaL4rcKOb\/vD+rNtfc6ll+WjnuEDR08KhynfybnS85tsS6myF9O6nioDCw5b2EnjFv0NeONAYlFryQk3g8ckO00UuIcM7JzLiDhdScvvrz6STp3RO05q7NzyYT5m2f1ZFS3FnIrPhwW20PLgJzdaA+ZNGqO91Q\/aCCmFw\/kFfcH6O50MPprhv4CIGZR+3sFhGWFMW17J0hHUJf\/O0jeOD79uNwLburtSyqPLVWrHDeeCJZABVwc11xTNCc9WSK2X5PsgjlOCehU9ynuqCs\/byq+3AUBz+v\/7kZplpSmH1WW5CXlvIh7D5u1TXqDR2EpWGoSd1QkOXD53199DWNo=","iv":"ce70391a52de300954e09dd097b78a1d","s":"bb550d7fd83643f6"}