Unified customer experience integral for brand marketing: Forrester
Posted By Rachel Lamb On In Apparel and accessories,Automotive,Consumer electronics,Featured,Industry sectors,Jewelry,Multichannel,News,Retail,Travel and hospitality | No Comments{"ct":"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","iv":"18f7f100a83222205392fbf9e1e81050","s":"04c374f8337e3221"}