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When millennials’ interest is high – and satisfaction is low
Posted By
a Luxury Daily columnist
On
December 8, 2016 @ 2:00 am
In Columns,Featured,Opinion |
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Sara Mihan is senior manager at Cognizant Business Consulting’s communication and technology practice
By
John Ford
and
Sara Mihan
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","iv":"1efc129973a7663d12ded177ccdad74b","s":"569d005b1bd207da"}