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Wheels Up Names Delta Air Lines veteran Gail Grimmett as chief experience officer

Gail Grimmett is newly named chief experience officer of private jet operator Wheels Up. Image credit: Delta Air Lines Gail Grimmett is newly named chief experience officer of private jet operator Wheels Up. Image credit: Delta Air Lines

 

Wheels Up has named Gail Grimmett as the private jet operator’s chief experience officer, a new position created that underscores the importance of experience in customer acquisition and retention.