![Gail Grimmett is newly named chief experience officer of private jet operator Wheels Up. Image credit: Delta Air Lines](https://cache.luxurydaily.com/wp-content/uploads/2020/02/Gail-Grimmett.jpeg)
Wheels Up has named Gail Grimmett as the private jet operator’s chief experience officer, a new position created that underscores the importance of experience in customer acquisition and retention.
Wheels Up has named Gail Grimmett as the private jet operator’s chief experience officer, a new position created that underscores the importance of experience in customer acquisition and retention.