Brands should nurture loyal wealthy customers as retention is key to bounceback
Posted ByDianna DilworthOn In Featured,News,Research | No Comments{"ct":"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","iv":"bb4a1a29c11aba50ca0931fcb524a285","s":"e5e51299b07f0c16"}