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Voice of employee is brand’s greatest customer experience asset
Posted By
a Luxury Daily columnist
On
May 6, 2020 @ 2:00 am
In Columns,Featured,Industry sectors,Marketing,Opinion,Retail |
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Listening to the voice of the employee is key to deliver good customer experience. Image credit: InMoment
By
Paul Warner
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CqNuJ3yC7RZRoGg5MYT0QairO56HPs1D+Zp157spqXxTaRnPvM8HvbYu0HUADGksqC5kBBsumClEUmpkM11eGnygDKfMGBU7yRIkxE3ZzrPOW36nFuSXabsAhtcXA26MFLCmjZZfMLWvH4d83tR71bH+wU10adrg589QNLeNU+iBAVnT98Gp0xnC8+HMQGpxp6nbh8+YiJ2E+NnxHojHqnOw26N4OHc0FGZ47DItcdzxBOwxY50m2BruWumXraeypw2+fBWDiLUp9faLocFWhPDThp0uRs31LY2QI5C+eQTd9sgpUMO\/Xi4u9oP5jcKRm6cKu8Sm0hMT9sSaLTrk9rChkNScOgzFZdgue7E3+m2jd5HoghjxmVVD8kofeOdlO9Bcx21z3H+fcbQ4Yf2zZTuoxIU7FbyiomFa0BP6DzausdBs8KEwgc7PpyV9CYC8wq6S1azW56+EMl6FFZJ8k6MQ5AuOvxjF\/JaHku4TwY9fUqHV5jOZIOVfzgQGvICRCSuDSXuxJtKxDrcrQqUbPEaAseaRiaHuxSvd9GEX7dQ2VAPOWCcI53Pc4BJD088Ubf+1lA8vvMBl7G1pvceLTS5iM6XtNZhlBxhu1eb8yxQChrzd47xmTRebiPUSP\/zzfE7juTXb4Z+R52tcreNO+54hM2Cda9\/PohtdmFPgK2vGXysuVsmkmNXmDjrKgbs6aaeUcqHLNiRPumKxK+FYtCO9Uu4+i9OmqNxsnLo4c3CiE8uFLnrmTwbq5QAxdUS0lhlYrsIDnXLXKuBhHwCSq3Ss1uHvMYDMhMI4kpnhPAS6xYnPLJT6LzEvgWT+zvXlubL03Rsaq3EDGaT6lLvvI0RLCBXVRx1TTcBtuz9RGzmndXKtDPfNNFtP7cTjcNaiB+AWYNPwHDC3zFc1gQaWcMxfiZ03QLwm7U1rASUO1tZZG8phgApVn49IZKtULmUkndHATAdXtnecdqkBm6XckbPQ5aqDmPTbRb\/9HLlYHvwvJfCXOm0cVytNRLRJT2iYZfnk\/BGIc1qTD2SEKYu5ZFGsaz0+45aHIixyo728oE0i\/zJn6HXYy9lIsXwhTkYY8anQjsAplFpxCS1X7q5y7N6z9RYj0Zyeah5T4LHK0REbrj9tZ7n3fDAIEFvAH5TQEFAiDzonVtW7jlhzQAXMGpJNMWNFNfTPLDK6KPvaoCv7W6P8tBZ8LEtc4EeaO8BHsXc8+dtAZD5tdQ1PEz5UP24jymDgNx4I8HfwWzjx6Co3oUzrddDJ6lh9xY0bLCImDFurEhqqRgqKnPhnjJxAByAQ28bm66slaDpZQEp\/p0RCllNrJVbRF3S7c6PMDKqvqJcL9Fphd4NO3I7Ef7pGjkzo+oSN32c5vrQbNeQEvQRmf7BdtbQ90h+ASAAVvFU5m8tLWsRpEXnsWURBUVHwLONZp+dJ6Dmj70N3Kl5YgV3TaSX8nTKKtg3XBD1DPAaF3YfTQFC0P\/r2eqvDoqe0w1DsyJ66Yiwao84BKncYHe1XbyhnXzYemOo\/sfV1SZvPI6M\/UFPie+PSylrzdpNGyJ9bBfEWAu4U8nSgIEbUpe9dwbHYW11vFy\/Fyuko\/i4hdcHqdBSURdBmgC9iCKiTsEXjYzphyeC3Vy8lyp4milgnxysOm8RmRYQwzPuO1lQV+LqqvD6TOcghbEYibb5b69+z\/6JW63m6yS1UQTXi6+dLGgDnCcDz6vNXlvM\/ChJRI4+G2EYrn8HYgzxvz4BFDtTPvs0m5YEG4dfglXcQsdKd7QLKOUjORzo0Q8HL6371vQvcBPCECNtWXFfWjHropxMwC4fU+Rl1AlLQBXsmjJagUneCUhXVhBTSuRlHrUnErG10DxFTAiff+kq6vNvgI5aOvSSK6RTEpO6HY5BXe8yWAyWwFBZ8oz9AHmaYpXSOvncPU6EprDUREZElZGccjgyUM2KMfK8jDII8WJKhcyOI8hUjEOq1x0UI3CwFILbIQoVCzZd9jCk5r6aSi1two9jSgxgniCFsM7BozLQeLFChvqr+hrH1i3jD\/LQBC4q53KPf0pEkVhsaWZZz17FdAHUmZ+SLabdOxaboUCU\/NO8dN2IkS1OdWMQ2lQl3nkZnX852lqPXxIJGMepLh8gBhU+tX5uHtayuMD10eEK+X+JAymYdVlJ2BIAL3mYgNVQwGdVRp+AIU++dZeRbcX+RzsWC2jmhd1mzdfI6yk7s02PEyrwOygrNb\/yHSz2VFdkYftoxMoX9oJBjtcG","iv":"2f75a43e61811302e6ef76688f8e0ee5","s":"444ee1e69cab42f6"}