Using app data to improve the customer experience
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"ac0cff37f9836b6decf19866e21f2f92","s":"6f4e8f220f25b3e2"}