White-glove service is expected to be less stuff and more emotionally attuned to the needs of the current generation of affluent consumers, per the deliberations of the Inner Circle CEO Roundtable hosted May 23, 2018 at the Four Seasons Hotel New York Downtown by the Luxury Marketing Council. Image credit: Mickey Alam Khan
The new white-glove service
Posted By a Luxury Daily columnist On In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Retail,Travel and hospitality | No 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","iv":"bfc3671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