- Luxury Daily -
https://www.luxurydaily.com
-
The mobile customer is the new king in retail
Posted By
a Luxury Daily columnist
On
December 21, 2015 @ 2:00 am
In Columns,Featured,Opinion |
No Comments
Steve French is global vice president of product management and marketing at Amdocs’ OpenMarket division
By
a Luxury Daily columnist
By
Steve French
{"ct":"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","iv":"929025d1cd15c4c35bee2f07269bf55e","s":"e8b4a156d6c80dbe"}