Should luxury retailers have an in-store concierge?
Posted By Rachel Lamb On In Featured,In-store,Industry sectors,News,Retail | No Comments{"ct":"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","iv":"c6ba3ce41c53ec2d37038adac3d53d96","s":"e896cd1fd3dd1be9"}