Ritz-Carlton demystifies customer culture for aspiring companies
Posted By Joe McCarthy On In Commerce,Featured,Industry sectors,News,Travel and hospitality | No Comments{"ct":"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","iv":"06c33d689bb17d027407e1c142bd1d7d","s":"e926e6466ec40f3b"}