Retail’s future hinges on experience, digital innovation
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,Multichannel,News,Retail | No Comments{"ct":"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","iv":"0cb9ff1876fd0e62ca0d5274e5db2b97","s":"ff8835f7ff4cba4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