Quality, experience and loyalty: Why brands need to get into a luxury consumer’s mindset
Posted By a Luxury Daily columnist On In Columns,Editor's Choice,Featured,Industry sectors,Marketing,News,Opinion,Research | No 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","iv":"a7e3421f4cbf1d5b241ff3dfc9664556","s":"cff6065919f2eb4c"}