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Online car shopping has become so popular amid the pandemic that nearly one in four buyers says his or her experience with it makes them less likely to shop in person in future, according to J.D. Power's 2020 U.S. Sales Satisfaction Index study.
Online car shopping has become so popular amid the pandemic that nearly one in four buyers says his or her experience with it makes them less likely to shop in person in future, according to J.D. Power's 2020 U.S. Sales Satisfaction Index study.