Omnichannel customer service fails to meet consumer expectations: study
Posted By Joe McCarthy On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"d00b3619cd59cd5c4061fd6692ba6902","s":"a043322c7b80a133"}