Jan David Winitz is cofounder/president of Claremont Rug Company
My Way: Claremont Rug Co.’s Jan David Winitz on why customer efficiency is not customer service
Posted By a Luxury Daily columnist On In Columns,Featured,Home furnishings,Industry sectors,Opinion | No 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","iv":"05d853cabcd22eb7d7d4910a38cffeae","s":"9a678ca4263708b5"}