Rafael Lourenco is executive vice president and partner at ClearSale
Luxury ecommerce spending patterns are different now. Is your online store ready to handle the changes?
Posted By a Luxury Daily columnist On In Columns,Featured,Financial services,Industry sectors,Internet,Mobile,News,Opinion,Retail,Software and technology | No 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","iv":"e19fd291c2fcf18b6ab6e607add20899","s":"44c33b28415a4f46"}