- Luxury Daily - https://www.luxurydaily.com -

Luxury brands seek modernization via customer service: L2

Posted ByBrielle JaekelOn In Apparel and accessories,Featured,Industry sectors,Jewelry,News,Research,Retail | No Comments
Image courtesy of L2 Image courtesy of L2

 

By Brielle Jaekel

Social media is now the main avenue luxury fashion brands are using to communicate with consumers for customer service, with 58 percent leveraging Facebook Messenger, according to a recent report from L2.