Luxury brands must bring back romance in their customer relationships
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"9545f5db8579466cd3a2947d46aee9d1","s":"1c3378fba8bfc34b"}