Luxury brands must bring back romance in their customer relationships
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"9e15fd185d86da9095bc173dd38cb90b","s":"2f43e965cd0f21c6"}