Luxury brands continue to lag in omnichannel retail: report
Posted By Jen King On In Featured,Industry sectors,Marketing,News,Research,Retail | No 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","iv":"502e9b676d8ca81049cd04921f8c3c75","s":"4bd81e5e6112c71a"}