Disruption, whether it comes from the virus outbreak or technology, is always trying for brands. But what gets everyone through it is leadership. Image credit: Shutterstock
In luxury, leadership is crucial in a crisis
Posted By a Luxury Daily columnist On In Featured,Industry sectors,Marketing,Retail | No 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","iv":"77a7318e8f681c5fa3059898fcf9e376","s":"705a18b5f6e3518e"}