How mobile and social media can drive luxury hospitality brand loyalty
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"0eafd2512a14a351a1c6a6df346b4bc3","s":"72117cdbc9f464cd"}