How mobile and social media can drive luxury hospitality brand loyalty
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"\/aOVhcO2ZjHn6PewDmUUdPXBgV5juB8KjOYJFu0nzFyenpwPzSCdHNisdmK8CGN6laiw1lIaHynzx9i21whTwU8nbiyA+30\/\/SIrHHhbLFhE1b\/QWPuAxQPxdoFv+0ygNFrY0FYfBQevSeorRxxOYN5Biot5u\/EOjl7tC3koN5GtgSfPLp2LdOg+fbkahjQu8FDKlFVtKwBMo1GJHtyoy1xwsy3cu9ve\/3qxobXtg2WXTNcznMI+RK6WWhk7b7jehCNPS6eOYwCFbS4weAs0Vn1g6ZCkTAx12s3g07e9ooOXliQqi6\/gxMGccHnxZq4nfXqvDN8Ihhf0O9MoA0EnxBKMFNZJxoTEKGFdsESqBfPxlZ8ozoHlUiruZe7vyO\/wW2mgC9UVKuT7nlCh38e8m\/zABTYK4Fk561m4zuWjm+k0zg42NPkjxpZRUiNS7WXPH3yaLC6BMMBZut4TcXQCa\/imOi+t5dvQ7LyMi20zc9HZjfkspD1WFrbfOY9+9iDf\/B3IFgdG\/oG\/vTX6zSdsTJ1luj\/3tB8OMIJ51zzzMcemiDmFVjGSYQ4nwmyKbidodOQoCO5FKvgL45Tem7O07ecQsJTpb\/3oFiHkV7BppZp4hhj1IBp20O+huUgBrrig4lVUH30IHT2fa9zjrRGHkf47wqzZnfBXywl0W8yRqFtfiFrbipnynWwbKqTwzbuALpDPuATIebpij5yg0Pj4EmV4BSqB7QiogFFUF018Ir4lEYkzIMFeQPwutx1Z7D8wgqx4Cd9hprTLzb3zf5AkYg+lWzVNYZO6Pehwzt0J2lV0Ei\/U2iAhnAM3D\/H92ScvDwdyPemfzwKKOl8VTIn2GsK5qn3qzrNsWfy50tjEW+M3\/shZIlVcfFS4hI1S6zfQ7qalb78ELJKma+C2yuSd8I0tKL2xIWyh9r9ddrZUfyVjsJa+51P\/5B1vQBn2OldgQG9aKd8fuffWO4yu0Q7Opr1wd5asnB3H2SRDQwHuiAtt1cRV2KKelhl+5EB9SWoUmWMpBZawMm6e\/cet+1siY+s92FrL4Xbql8FwbVwLZZRLUmyFZz2JgMfAEBIXWhP4ah9chIccgxUTKaT9pL7LCYQuvYiuJwUzeToX+w2fjp4FBvQPuJUvNIODBJGvzFJQaZJaRdjw8HezUfrIulDDo\/pgbs6QHujxNr3YDU\/wDpuVUM6mrV4Z5FWfEqI+zyfjce1zljKofSP6FsRkJ154+IA9NpLUfDRx\/XpY14z34wy\/dp\/PornzyFroHJLduwGqyvK65fxZo9b2iYFcXL3x98fr9u1YAHMR+izTabVdHlE45GNBlee253lIlAXRzzYMiKWwAl\/hDxBVv62mzmGwThqri4DrBviytu23+1gXrqLWeNQVNsEIisXlD429Oia8qudnF85V1xisPX4Z241m7DeoCkMChCIPc683cTU+Lf8+LxWTEHxz75wZACndPOI676phAUkVGdtjJYhYh2sddj2JwngR9m5Ra8AOh1fsM3FOshRaBaMdZQVJvXiu2kmHcqU6+nEbUtmOV9jKOWb6u\/amejGGSqkIZ+0CJQKejeJbmm00Iv1gbntH+I1HSEkTIGc\/JxfPRhPPdqEoJQsMOuzsGtjvZbSTA2iENf1hoCDyJgKAX39hWUXNto2aBCOlAmMTyEPoD\/hC3vdbWZxxHeVR0aeC6wlFrLR6RtMSYpZc5dj91dB5+FWpT\/nbUMy92Ty3mKw4DEQB0f4GZgQ79qQcWq61o\/XSiTDbU\/y8oGjfeHnp1gna49SzLKJ2wNLlq2L6y\/8upcjkhZK6nKdXsSiaRIU9BCPAKuVweHEsjeWYZBYhN5VAV3irQSLGuewbiIN7zKk10iwcoQZfKEiWWOHybRGjh1hyE6l+fQQZoXsl5REvkvJDpXDH8lc+wE8WT9ACVDaxUP8S\/8tIKay0KdgLJ2gGIO6IuE8NTDy0W7\/wStdv1EzAqZCdJJQ9mQ\/jzi9SJe9KKJ9hdNgru0iBI2\/ko6fdwB2mnwiCYvQB3Nh1\/XgJIilnlL+x3BEDcLfeXfLcw+Q\/4o5s5AC4VZq\/vX5rwelJUMCgiQFeZzc2F9gNUAyNALeSY2VX2xiJ3H7b14uVL9NkkvZUZqDvblgCwUSeTabDovmGpgeryBk2sl2Sthgp852IjAHBk7BcUuBpKjtPi2z2kwZipwI98aDo9u29oup9nosBKpgAIzVHHqw6Pd4WtDgMyLng4JfaZe2Marp4rMQirDLD2V6oqZm0tRi6QoE5SZvl+slqWEvsYIyjYHt\/S1MnipGHGrEUaj7i1knS69KOCcilaCwxUlYAIRD3\/AcPeeFsFI59xAdSC+RzJjxgCQ4qoVZmlmaOA3L0HeyvQ0dy34qRAhMuiWZg20zsiBouS8nikQ2Qay0UD8CsWGi2DAJCk81jCGAsWyzIoe6x07N8+Rc8jCFFCjSA5pGYAEISa0ltFrj4qX+0cMjroDYLobtBp+Fb0efmcdr2AYkcCnpbFWYV+wuOUhTig8Dzh8aZ0Y84TeVYnPFH7uZbQ1q0nsR14SWiHotDTW9Lc5m\/mG2RGulPv7Ju2jhvO4cm2lZ42um2nOm3CAQ6NnhvCY3cmU88gqUqdd2BO4LIil1ECEKomNkqdSLrx1hx9uPE\/Kfh32xxmIoptsHUtZiaz6KDepSEnRFxygRxRYakO56yAdvlc9248V+SAkh\/oADS2zQ8EG3JSnVU86Nkb4WkWBPpexPxhHGleu3nDBFbFizr+SrzeFsYqsvJoHCB17tK3BtXWvBeuNGifjpDUCDTmdW\/IDvPF\/dg0Wez4g1wg9XYXy5AcaZc4\/HJUrJy23GHSsAe3coz20x2o+wG2BWpYEQaU1WKq9sED+rtujq490UUIXksaPib3vBqX4tdGOFQlqL4pE2OneKbvHUGEsvP4+2l\/EmbIydtuGzWEIzsLCI\/NBDXwQDp4VuD5BiCz4j4W7D7TZo+RiQ19VLSGP7mlql9cyitnVVwH5P1tHgQF27OVRCkPVpVeu04bXfeU3PI7dnUUc4TFBNnSsR04+F7uvkIlTC1KX+ayRHsm9BtxsnQeeHtdKRWeKypt+exi77zw28LR7FTQqDdmjnJjA5hKd7wjHay3q7OWRJ0KwgFm5DpziHRoGMAKn2CfF\/fUJDfbHILItefV\/zy4i2jWPDmejZJa8rl1uzxTgHqu5VthcHTTDS+6mALe8OFNRsZdY49pDCWFGWwvhSk5EVk8u+QO5UfrEj9ci4WujJ91kfado4GdG0SJ7b1GflBbnhOCk1jibUBsz7DEdgCxYn4+03ChTXvFxHNMUIcwQJSQE3ptWlp\/Nnxz2aJmrEoMwZ8YETcTFuDqeu5Px8NSrkteeUPVamVjTEGW2yj\/tKELWywpGKTff0tqfxXPDemBHPHEcBK\/hMaHQeOnfbAhABwZXSycnwXV7e8EIp7qyv1vPKLv8UC5u\/3qfVc5udWFsjzXjxAorh7e+DAfSA962+tjXNItB6F2vuyWwtsK0Z8fStpBqdTBPoEGpiN4ulgcKHEuihJ4SML6V\/xFgTLWLqzi61gOe0oP8qShOHSryS2lPSDBwL1FEpqvZ9i3aBATy26cRcedXGkHugUhcQt\/iALuiZszIUQ+d+ZGLxjvByLQ0aEggXR46gQxcHZHocGSLtLqSW4JmqTQY+mUT9zN88iKOlA0ALAWudvl62zzmygIJTrNA5C2ItIvAgu3LxhmbdLv47pyqeijOV6ues1PHCGvYRt8Y\/ccPipQ4uVk9qIUJ0xjwx+KVe3XnMoLIHik\/t5dRRQDuHb9paevrtlXLpKvzWbSucIDi+ONaEJd3PsscDo70gdMtsGtl7jCn90qa1qLgfcfQjlDIOiPlhmFhyLawE+XW0cM2brE250AyywKoyRv+JW+x7Kh8x1TFwR\/\/\/jiaX28kRbVLPzOw3Kyb+8ubDd+\/PTrZsFJfBx9L+1tHdg1T+9geiO5SVjYW1O5raVq6afsMoV\/\/Ey9LpaD3FpKGMdq5wHCl\/z+Dvk6o1p1FPTWsiUKfjje6qNvpFWOQgpOUEqMIqcyfw4RVEhwBHkpcKvfCqJaTYCiBvj\/vcpz\/FaCZdJCsIv3lyOwY0LXzg4T8l+Rp7e44qEimZNUGEDgW7weqf1DB5\/JlY9b2ljPel4YS89UotJcB3DXX66Ys278Mp9+gSY5yMXbpzlIXQxPBWJ4epEsBwfa2IV9x7z\/OTDncAPsYQA3nHsx\/nDJsFsK84romnsCHooWATviZS9nlSErXcBNR20MmkR\/13kchmMQQEUGqOXRzM4A5oHq7bMTyeFSCPQCKK7e00Hx4ahn4BbrmUhgNk2\/lsxPYIxuGcZoroAqYrK6acGZF79Ug0fYU1lg7h6v7OG5CfpEYik\/tRPAJjyNYBX7zRyG83WdVyAYC0uG8rc7MtevLkwY5+9u+YWhGjo+G7t0A4CoQujVxUbqCQjFDiLtDv6im57VhTc5U15Vs6e\/gGklWR5qrQjaRh5jworEk9yO29KqK9V8bc7CnvvqIRHbiwRWrCNZ0e4rr\/VM0S6Qn93ypukfBvLXgfuV6r+d1T8fWffu1ZrtjiR2lpbPzU3mQtb7IcG7EqbCcjOw32s\/sD7SeX+USki05fXysGCcvIpL27\/SxXEGr7X2A42AwA+hoqCtecjSN\/TRiL2L\/T3uBMbS6iD739o8D4EON4hSFLiSPI6vw+XREhy7DjoXpOJsSAdkGvr34VntcZ07KpFm9ZBE7iF\/Supc0Ka+dCtDhT7OilwKqpAF0HMxETbg0JV5FJxH8cWSpQxcev9ZjjdwU7S5s+mYKzgKGEc\/jLnwBzUgifLyS890PdgnLJLgo0grO\/oj4QdlDAxX1OHkXyqPdeWm2\/Zj9BiP5u7AwG6aSBxLRpiRnonE+kWmg\/46LTcc6ZfmuDQY\/B2ecmC8bA6jtFi+L1+zIf8nw0jG2qvb3uMGH75n+DyHOGKxBRZ1+bNKUIu87jRYtCAXScbMotknF\/ue4vfhIp29ULF\/LW7dRzd+f0iMc0upQdE7buf10fobBDXON3IaGRjdOCAnKEaRInzuxaePpvKV8JOp+n5UtpzA9zKgFVkLk1prbsgZ8rL9pzfL\/3LSLFpKhy1GJVm6Ald96vXyc\/TxjjitqIQEQ4r5O+s3r6lWaZdDVchGd8o+1v2lSOCAW9GV4QYFnjUtrutJC0iVtGwEe0E9fXmVuQXejXc1QsBqSOdrdzAP1sl+Dn4PXHofBFCVsTtDAxHb7TSb\/IN0liHmF0KSpGGAAQLi+UT40mABWxEk0l5TUXjAAJe9iceGB4tD0g6afnoXTpPN3lc54BomcVa+OKeAPJyDHKYU3kW3rCpL0dfTk8dI7uF\/ZAAMU8Os0S86\/GPQEF0puH2wnG3Mghq1Hruh1m+2Vod3Xb4Onc770MB9A4CkJyEvABCszaV3WWfYieDxyinIVaKbtxyiUtAMYocNp\/sviwP0UH9c24YMay\/RuY0H+u7qQwuRyQr0wzOE0vohfFmdpq8M+Dhg3q55n+\/q22dHFK9rtlIMUpkfusyEbrNQ12cUvKC4BrhCFJFgycV\/CEL7jG\/cPQXSy\/vsxRXMF3461Ah3VyfxG4lhWEnXbOiTHOwskW0cdHwKJlUhW\/AdSHl5jwzVltMLZxi6GM8GB+5OB1CQoUsgs\/Cew5YXczDRcMOaw3BOgK1qwf189oO34nGNLswaLRAnBbvnbnaA699UOxm\/8Z6O1ZAl3MoxJyi4ILxcrtguhOKtIPqAap7VIZiE6M6HGMUkwbn278UaBfApwPjRJcr6P5hS6KcRdfeftDDKRgnXUAU0C3BF0TtEeKOasqb4HZeeR91rPQq7hIXk9jXper78rKOWCQnJ480Bhg3PMfhjgkEvgfdC3HpDLlN4di49XiQIbfQIm9eIje7WqHyARR5JQ1ck49AQMt+Xa9gf3I\/ATibtXg1jdmk4bt49PdmL67G989WqN0ItvMkQN2MyNzdMNMDESD2F0hgQJqEEyIK33+9p\/fcIMoEg2VJMI3SMDapEB4hdavygT4VnBTLYqDvtqtxYq7FcLnSEY9DZhAd8MHE549Bqu4QIr9RTNVXsMZUILtW9+lH6fn2oOciP2IQB2PKsbS8XPb50kbYcNKCeaXSVKb9Tz9ZSkbCCMFEr7zNXbS5D439EZNy723j6Qxb3Z9W\/nro8S6HCDuJoHCL8IbbEu0DHV4tx9e\/0mk4mrFSpSx6zRC\/1YujZjqyCJzzrmXEJPWrnXCmOQEU44dGl8pVd0tmCAjuPgmumA0rWirjPVkGjb48iCvjrv3wJiSQ8+5hCyYhxU+1+9w3FyDHuN2O8tx47GMKeXmDdQwqDfw5vyjVL39WLTXiTFX8iJi7H+FOcqCEfE5dheVn\/U9LverMwCDP3F+1SdexzjP85lOlW1Py+NmDLQD\/h9Wiig1fHtO7cCM2\/EtO9Qwv3VzuIjrvD5MmiZySXDCH\/vV5I8tvzZIoaj0LvJNwda3G3VP5qWZSFlAJg+CO0zS1dA+DpK22JygU2unyvP11yhlTp1Tg\/dIaCzTjdbJbEB62KjZzBhdod0lXM+YdUYQUPl6pscIzIw5VkUaNypb8pwjEYko897FUYd1l6iPm95JHVrc5lq9QNW68+OsC3i+aQVE255f5v+fd++iQuEuSgdU+jiPj65wOIpoFyH8uV1u2lezE6H88HNr9yks58RR7+P6id3dUuFYjoFDduz4msTlqDhx0BTAP3VumJNFmCF\/LOppTBQcJnHdu703KR6hJW0GFHDaSixL7Ef8cKgXiMnkC0OcxsiN+ZwkAoNHhp6zVk1RPifQKNt\/yY+PE5zIQ5V6MTWJS2xfF2cYYQuU4l8Ni00dBP+oKMz044YjLicvtNw4NIafIBTp8NLKOsXdTEsL1oAP\/gYRdo9gZ9hCnfSRLDED9Dd0mghLy8mL4lx0uu6w9sKGPSYKBTDHqg5Ux2mt7NBk5nXDGLw80JJtKPUtAe30inHaixSmICf+iTryj2nL28sfYet3cTpGWKgNgr3xPLBAnEF1rcqbjIj8jY6xFShtjXZeWNJGDelrVQrwIEtEYqoeQOO9nzcBE9pGlubOSi6\/VLA8I4genEYs+0q5yaARgZ+MrRrTYB8lw3ghfxKvGfEa2XxD699zbVZNxnRB3lNz9OX7pEM\/KlVvuKmfOD1wXVSJq2WPUrfSJGdKKJt45j316NDClc2Of33ipzl4hahb\/IQR30vn9YB+ANOlJGHaAaShpCd+EqxmpcSeXnDZU1InJj\/J5KNl\/iUj9SFtN5q8TSJfd\/ychUoltsh4sqYNIkU1UghdvDrLEVfggL+MJhsNMNi5JH6PmVBhrTJEZp+yics1+H32ywWSlT93uDFF6PAp4wToo9C5Flecv12AYxrfnyu4BfbK7hh7gKKfgmiq5xaUlrt0tEb2MCJgVAKeVwANVkIJbeR6Yg3+UP4gyEZsZ6FbuwaHm0tbV5V87luzE8INaQ2A0gm1Vniu4h7EcwElyScsbbZpTShMjGfmvClCb0moZHVE8LHIwGG5VN+MoKx2o101d5giMB7FrRt8ZY2S1qlC2iTQ5UWBAaYVukqv\/zt00JXSo1\/rbV\/c\/pPdkBGhb9MYD\/TQTV6jC3C+\/\/8jC1AY4Kv7tsRDQdRRMSI7\/8z+E+aMuNX++hFbVVQd0WbatMbsrYHtK+1AHDbFM+466UpXvjWIqj1ZJ5vhkf6uUQsBIkluYaor4f\/9ttnbUqoU6ZuY0d3CHr5cMMy77GKRcvrNdNQRmLsl6KCsCXxuKhW\/3vlXiBDrmC8ZcMtEGx7JSKDhMmWBxmn+5CX0l1wAEDF9MX4ZIqPl+lcG+vyRy1ml9PdW\/do0c7I1MNGvwaiYFAGlVywyy3nLsX7MEo6Kx+1V8JXTSwNlCzNaBKDS+Ytn75I1vZM0mGnqdihvFvQwYMMgesScOabJWX6Wmrnh9ROTbQgp2nDEEYh\/6Jak+L1q\/kIY4cYK2fZgo6oglRtFbItS4bTtXmU+yqP+rSdKGvpJQ7Tx5DRV3qblEIJ9BSXkngaOC+hQaT7IP1Mzsuh\/6vVAKnHuXVnZtpIM7j\/uvDcJGEQp5pvCoIcKxPOyl\/LSiBBFmrJWL7IIGDY6aKV\/o6sAHMFW6XttbCNrt54HpwHYKwtiv+1VKa+N\/Io3esb8cXQIwKN05wm\/ktLari64gjbSoPh+ljoP5YK4qfjPhkMsm\/OE5aDG14BMAGQCBhXzlpIGDbKKi9Xr7BUuTpGEsgJE76e3A4L+GE+SugaAf5iXoAmdXfLl1XQgcrGY1XcZSnLfaZM0KCf6CEg4Qumu97Nb+y2ovvTeO7Ur9rtBRH6LeMivSt8bF7SeN8bDIRLiMbxj8XADPX259J6qteA67YBgGSErBrhyGZ29XcEnwRxSGkwmm3x3BCt9d+jehiY\/OMeeCmNFAp\/85kwNmB9BFKL742\/rki6dthggH4NMC+ayso1Lo9IHd3qnIjAY0jgVb1BpPxTAxuNYEyqdDkb7ibeKzrsvbZHIs+xWtLsCfuPd9oLJNP55ScK+qqJfUAIvvwq11aUu\/Za4Z5DB3RcRJrju4hMFw+zL5xPoCSZd0\/tIlZa6L445g5iXzbxw4Tw6G+DJMBAORE00KJwxiCj1K\/Go1LF2TX8ZcopjoyMHjAg1D4Et0HeT4QS2tas5HWT0xqTTIiRcgycvwFllx4wnYuxZrWuA1DRNXCI1wewOZ7ONP31ZnxTzl8GXqzry8xkzE0id\/v3GAg2PP24Q\/F0q8HkINwD9M+5gKl\/bHxtmANZXOet1s8UxXtIpsvBeK8Fo7RVSXg9qwK\/S+gegG","iv":"e0ca87e99a20b9852c8935a78901b0fd","s":"003f2d73566ecd8e"}