Forrester: Digital main research tool, in-store main transaction channel
Posted By Rachel Lamb On In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"fb04c814e0d11ed128ff70c157196066","s":"40f90dba98a247d6"}