For luxury brands, hotels are another opportunity to enhance customer experience
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Industry sectors,Opinion,Travel and hospitality | No Comments{"ct":"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","iv":"dca8a133d4a3d6cd36ccfd08be401e8b","s":"66cd4cd616a7d7a3"}