Flexjet exec: Luxury brands are defined by the customer experience
Posted By Tricia Carr On In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"b6acd64d456d511d9da6f3aa03815b71","s":"4706eab0c6253706"}