Flexjet exec: Luxury brands are defined by the customer experience
Posted ByTricia CarrOn In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"314ffb93e163d1569128c51b8809eebd","s":"92702fca0e2c462e"}