Flexjet exec: Luxury brands are defined by the customer experience
Posted By Tricia Carr On In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"98ad8341d99dd8dda96955c82250e77a","s":"6b7e15685cbc40db"}