Flexjet exec: Luxury brands are defined by the customer experience
Posted By Tricia Carr On In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No Comments{"ct":"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","iv":"f4957154e990205fcf3a7dc21de8fb4d","s":"d4b03d0abc844f9c"}