Digital marketing needs to evolve customer experience: Forrester
Posted By Dianna Dilworth On In Advertising,Featured,Industry sectors,Marketing,News | No Comments{"ct":"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","iv":"33d5e9d2d9677edb12ec8743e1c5a70e","s":"139b4e84748447f6"}