Differentiation, loyalty hinge on customer experience: Boston Retail Partners
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"7157d92d67227b5218697eb923fac01e","s":"b7378e372e697c3c"}