Despite digital advancements, human customer service is irreplaceable
Posted By Sarah Jones On In Featured,Industry sectors,Multichannel,News,Retail | No 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","iv":"97ebbda313c342cf220cd68be67a45a8","s":"15cef1286b06cd67"}