Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No 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","iv":"0fcf39c485550b62752d130db40a913e","s":"0db5d77cc1acf5a8"}