Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"15ef9adff828759ca8e232e797aeeb7d","s":"cd2a90047bb75117"}