Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"fd9cf1e77d5dd6b075281b4c67fbbaed","s":"517fd8c6f13ecf88"}