Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"53b94475ec71e78ab1b0b520a5724ed4","s":"1671c3320d968a51"}