Marketers including Chanel, Prada and Ermenegildo Zegna were lauded by consumers not only for brand value, but for having the best customer experience in the business, according to a report by the Luxury Institute.
Chanel, Zegna top competitors for perceived brand experience: study
Posted By Tricia Carr On In Apparel and accessories,Featured,Industry sectors,News,Research | No 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","iv":"4992f2c83ff309958089b3862ddad0d9","s":"2133f7d88a36b3ad"}