Brands must rethink their approach to CRM via mobile
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"952856932a59d3179dce10ca3db2349a","s":"eb425831cbfb8344"}