Beauty buyers expect more inclusivity, omnichannel services post-pandemic
Posted BySarah RamirezOn In Featured,Fragrance and personal care,Industry sectors,News,Research | No Comments{"ct":"GBhLpWNIaPvGH6xubtGKIdEeQprte2+vjpwGESNTrI14oArJkEzXIRJ5ISjLfV+lJs9vR5oHbgYBzV2qT0UHlbfj2kAZulrbbpjdeEjkeohjrY5ZONGS\/EUiEYv5DAXTjZdDNVI65DvCOlKTuoN7ltJ2dlK+7Qitf3XMr9xllgxWFOPwWtWiBe9Z63JFcuwp1ZAEiy7k538seYvHjbe1waU2pjwGzasoWpKeLyEQSiurjfzzocRlsx3UwLIi8Ou9h3hxoKrM4B0gIXtre9m0pICuEWoqt8Krl8yB8DNFbMR+Z3ruRIlyYVvIuaK4YakPcLBXg9l92q7efzTJnHsTy42DaL7rskGLAoVJYRxKTS92jDf71g1L5PUwn2dkVxSfxVWrGeDf3QP5xf8RUrBSvYA244tpESIHIogaugfuNhQ6kFXACOuxTcuZKmNVhaO2CM6GNeAIr0Jy4eonovCGFLGr+E4h1MUEtmfSqJO2FVwHZPC5\/s81bPb3No3sVx5+uc216U\/zl6DDK0\/c\/eHwv8si6DYjblIUX\/S9JhRjjBSXMDygfxzKUgb2bejyfmCD1D8TOwWVqJFnyfw\/jcOIQE\/3aq\/hSonIZqnyynW+thGtNhophVbAd8iJbwhJVRhnmu7KelI5Q2hRwAMndpvjlmWPq8A\/45bIswfbNKbDePc0lFTM1s1UvUiVIqLX8db+p\/w+kTMLdUnh2Ni3uanTY9dx2ELAqq4itn0LY9Ux6vAlja\/JX\/pc0ybtRqSjukfvptqE+NWk29r4j10JVJsbMl9zGVNV4FJWvw75qiVDdA6PGwP+IfS901AfvJUesPkP3CV3Xy8YAu07lXpDbWtfk1RfYvfylJSti8kM6dP+DZGOuOKYw9Oeg7rTxJdphtqznI4q77KxP\/G5HGq9SF+Rt5rbnSuc\/4w6wN7AL3Co8K+wBYr264B1txVkNIBu7mSCeFlfs8ss8m0czI\/YONd\/YpQjusk2sqAHexNxgGbvWmlue0e0wnx9xsmbeXIHuN1j5+ONgIZR15ZUXS0xWfrq8VhJdyXBRTRhVRdxrV0dEdOw0iIEgVhYnAIVOgi6TU42sf9Bf8Mno2ty+U5JTKJTu8g90WnlzY5biSsv1jF8jJMR8wz\/RkRlBWY5qs2VUNT7x5MUsBK5zSgKMmQxzpYTazibM8i+XhXSDmv07krtXhevzjdmqc78\/Lx+9zpcdUvBe3KVFgs1yDg7XWZ\/E2Po8t\/HAwpGa0PsIpRt8NA0jxM7MT9MbhB85OJ017uYrfpR5UtUcPZ+OClfOEQNHa\/P1iJCxtXtWlwAuvtHpkpGSLwqg2hSYKMC2CnXMjtDiCgLzSpEnglgxiWwc86QrdkJEHvavjQS9r69hgEoII5\/ycitTtKuRxHbriN6NDzkRAyp26f+wqkx51Xnwhe7Nn\/GzfBsk0TKXTmwtsIJWMpjfPaFJXTmuLoAcejGnTv2\/o\/A1Zi2wtrd2ilDMgcYfyPZ+dNUkBhTn9t5Gwrskj45prZ39eAU39zencBRMe8Re6VtuQHzWQe5G3cpFFAfCC2glsgvoeN+\/IOS+HAGl6u2cbChmhY+ophp1o8A+B7LQuNcTU1uFOcDof8gR7fC+grlGII+xhuZ4FN5R+gt17XA7Q2VkgzIVyHEAOGkji1f\/JLK7QVNUnteHqTX9sMF+nnADGaYVGFYt++Fy8jEyRlMC7Y3L2+GvyFmbAhugeqkGn4vGvT0r4YvPgRqZK8smvOUBmDKRkf8Hsg0KNN\/erFrcIu8kASJWkoKB88xwNlNZUBSNL2WDBBV6kpVyqmdITTmgR+Rq6YjBXXanLGPGn9ZRx9GkJ9i2PG3kCCa5iUptJbvpEuy3Wt26NmhvxdPcjTW6MykUCtEl0IANalTHazfD\/GCB1K4pdR7ZFli0qaoy6Gd02sasAYqu\/aK9dXgmN3NUVPOCJ1nXStAGZG9lxuTP0svZO\/ad2nK7aY1iYILFv9QOek8yv\/IyCfeZBM8RRSX4MnD62D8PHGLR1RXY2aJ3TO9aBx7rkRiUrlA\/1H78HElh5YI5iSVyB5F8FEPXC0cG4ZLeYuGKRH5BDc\/cJ7dzXSGRMXGyoA\/W4ETf+6HwMruM83BEMZBeRuaLuhUzCU8U7djJ4AIQ0Y21nMUtOq0ewTjGdie94xSy7QftO4VjnPvPjz8OGFVrVreDHzCIS3lheHGjn8raHO2fZIYYGnfhE5QZjiLuvMwksjxNQGQWdeoJ7fvaqnS0Y6+p9P1TpBOhnuYJtqBK6Mb\/R2uzQVJGSb8Imi5hIc6AjbyPrYYfRWxSqxesl3nxBN89fNEqPzH\/2yry5AGzbLDpE924bPIUcenA7mArYRn3tvNk4TPtm\/9sXIA+8fU6tU5JSdEMyzVM7w\/ju+X1L2VMzablQ9yKwMO8w2nURuFMPF\/iDs875brSnrTu6xZaiT2o0r5UeyUEc8a6mobZIe8b9I+pRJFWFjtwIkuYKi49VMTEFzSWlypQ7vx\/piZkV9CY3i+RjV7WgATUOd35QXsaAhVizuAMCSpT5JZWdnDcu83W\/cBCKS81eMvq9jAkZaelXmmQKGIPRpXmn2+uMihB9lFUeEG9sE7oQ48bdGkSj17z7iVxXppxEn5IAsge3Baf+yydpyfa5QFXF21OSMGQSqb48Rt4VltdCOxL\/uW593uux29c8nNi\/83teynidHkvhO74g3NjetFEiXFgJHLnW\/G7pRnkl316P9Ou2DCc+YM0Q+8KyZvS27MBetpK8DZdWxz51NqVdtPxvYslrFjpeqEWO44J4ENoB8yqsU01KcYI4XxbFsP6P4wNWIPxif5uwMT5fAOE5vpFtuy0JKTuRoloxTQEj2tagpHglVxPPXWxnEBI7m39bBoMs0sWcxE8fI\/FFA0yy3wW5WHVN8XapOsB7NTe\/+2su2neXIQvfM0jpKJCji6GAI98o88jcCzRsxIvetEZK7jhvf\/UBTJ46r9f6kKR9E3n4cHrYYIkuWbwhvdmj8PpYSySXpRHXJMQ2djglG7zi5UH5J6XvuJy7w3k3dYmddunz1+A2CbJ3OsHTaJ0S59hwY2YYcBZaHRMC2xBtgNBJVizQVFTx+\/zP\/c7ufkRTdr7EX17gWKvINxlSy\/b2meHz9oDm+AqDG5Elkv0EDx4Sq7pw67cqfPC30MILgJ9WSSINAzegK3jVSziaDVJgQ9i7p+N4a4cFb6+frSa2nF5A1FZcPfAb2FPQpia2jX9LRWn9uJdB39g9TYSWKihkF\/P3zN5VVi\/yojSKY71hQ3cNvCVl8RZWQywHX\/OaZwkuhwLfkCTgctTQyFWf5iTQus4eBK0GiDLOCoQ3zyicbsQfU\/4KKOp4Rmcu3tKE80q22xQ4ai4rj18K1gS8w4kcCWSTCmE6jdSQXWK65hZN18WHdrMSOqvdHJF\/3FEZhWgVPwKci1EQmkWu1\/+cgxpZrnt8ygigkGJbTHhFDaBM+jUsEeOLlSMVH14F10naBy3ShzEWFQVGxCfvWEkOhMHrQU2YLc7NOPcqWuJTsOQEPm\/7A35CIaXicyaPW7MB4HEI63Eh\/\/zTDdCitHGRKgQ1Ev79NiZNY8jE0CefYieAgdVQ4i+IQiOa+GJq0z4xVZxJGMhQ7NxEv5E\/xfUXod8igUUoc3lV4Y\/rIpS0qj6LJSNsuMxZp0h0adykgcjpoWrZP6q8a6Zj52gUQO7QQ\/7I4c8+OhrCt0u8d6pEcyYBeLW7nWn+F5pl8LEiUEsKKfYSpghkFzjlKlLQwcYyzEBvCdTUMIXVBS5lxruARQeGbUfXhKCVQS9WX9nq4y+p2DE+q2XILdyWbdBW3LPVQB+61D47aR8+gSr6FCz0cR3D6i634+C0h1YgQ0+5IvRqbLkgjLf7u+VuJedGjPuV+SRAh3WYVsaoeJpxwHC3uIIEkeghCSWwRneJtqFxXN22DMSynnYfSmwIHKygOE4gpviH5lrIIWKZW0P5xpUrOl1Ipe7Pim2du0L1L3HzOjKya028u5QUXNFqYJCw3+CcNkqTEd\/daysIRECAC1P6UDKW2o8SSe+bFctboHQcPzce1q6ov3jd32ZucCJzrrkmtdG99ngyeI1xY6Qqp73HtOKhpXbzbI6hLdhbo8kmUhXNmHMH4A8FxUo4lRbcyhsOMh7nozwhy\/sqzgyUVPs5YoWipUSYkesnpSWZuOTd5L74WC0GnBX4ipB8ldegWbiMJ7HLyeQSr\/fk0QWo1y3EIpWkhPud5xtbKpKn\/U3QFIhGr8jxFNWvEXX0N3AuXcolbJ4IweHeIiDeTKou2oJee\/TqsMEmGOe+CpV2UQj6tGe15DNfsTnS\/Pmpx+\/Hf2VTfihq61U1eebocUx6D1wpbDyqnMrXnSFDLC\/XSFQMDorHC0Z6IHlepY7jnkoENMCKGttryqR8PGO2O\/rhv7FVuRMlkmQRgjNTQf8hEfG2wjhyk1cQp69dXo15yuYyD2H3IEyW5omxbn7I0lCbFFLe3dXwJiKYy\/YIBubXCtEsWSWpC9t3yYkjkeLSOQMO7G0WSOAOJL8d9POOUBcDcnZS18ZXBAyzzXM+0IDpR85EEZaNqyYWq0+CTwPgHJGWQVQmvucf4rDMKRT1bcIug0ahLY4tX5jT64BDIGwH6YOpIRwcP9Ss1Te1E7R9GPAJ2QzSeqrSjyeM7cLL40+tYbN6LJpPgX6HDqwjFChCX8wx8Xb0gls3VeiDh2szZ5f7vLtWM+6LCkPWgCcuKqR9zhdjd5XHqjconZbApeWhYXyDc2A5dru8lJ\/fV8\/9zizvS9haScVHbFRItUYGBqK8mk7lFuaVjkag3Bx5L2P\/52sHh1a4dZW7RsiUydTitlkdtf9yM70IthZ1HxD57SdZGqSghJO0m666UBbJpDEizoFQxmqpZ0Og2S2nSrivR7wiu+YWv5nwiTaNvxg5Xk2zDFjYyLRWVY1IKpM6K09wY2Ug4UNkZ3KvHSYgga86oAjBZtdvLSTN+LTGBJ9lgNWtjqAQcApsa5JwTajE4jlr+6CjxmbiG90WxGAtTARcrDgN\/tKjbCCkfNG2tktHjzzvutnAFRLxeWe8HJyVCnRybs+q8P7qac4hAny1mOc1Dikpdgzj72BXYniNNqhc2EgjPZI54CnxARkWvrKv4fxOyzRf63AtwfcaxEZ5VRu6SmWGhXzYZsvsrN197+qPeIQoRFCf9rkewse4Hr8t2D+v5Ma2+qZcELekjGzL00ZwEJF9z5I\/8As5vJ0+g7UOsw9Y79O8rMCqUPzBmrZAQtL\/4p1pQPYlvOpUptRQCcI+zsN9VLNFeIQswNbOgj0hshdD8EwhLsCENHaZEJ5\/VjC0NiF\/jN0\/3eSSnOtU2B+pzm+RWXqLWdeibcjSpLza1lz0rtIfAs0UQE8oZ278ihy3D2olcLaZuKNIi1ZuEIYVyU4xaGfdmXIvYm4U3KV0O0qMW6VbfH28xBNqHmOnxYUKm5QFN3+pvfELpXzmCsQEHo7k23s\/Tq4WK2fFVk9\/2LzNzhNnOXjBrWDHKFXdu636VvLx0vZFTwglSj5QIDcWVyxDQsKm2g8XPv5ysOYcgLR8HYXAkk4mtWxdCvCjBzKmwgAtWOEKREC\/Xuasu9dMbu5LqRqY6WGxwoOA9z4ZW3InOw6hCGM4FjGjtUZwhCANJJcho9MDDx6HXRAbuOYzLfJy8Y\/+6YxaiXRNcPGekIFLM2eY7Sss7NJZgI5MobXnktIRVANKH4x+vYImj+FzQooUUbZnF7qHTKIKLTku04tOPccEIAUaFDjjhhdvgkVWdyaauaU8pdamWK+IT+WbiRdyrwBQfKJU8YDfeQOraJ\/kcp7mvxJy\/n4NHxi8nahFJaAEKkAaCxjDcjH9iqdGc+2o1qQITyrANdCtVWNSZK2WrjFJ53FxQk5r2ClX1EQxDDk1A2L6OQYFnMk7zEoaog3X13+SYqTFXSEtcc98LO21k6bafzX6kcPzDHieqiLnsM1hRRTVbu\/aGNnxYPRGKk2ltaE\/CvbI5VtfBNwdgNWNZRapBvnATuKVKThmyrJ05rp9Hb+jUud9GfwlVNGGWiXhX2fHxiZ09Tw6A9hKSX6GUpcJ3ALsecYI\/HbuCS0xDD2pscdBG7ahUKN\/UEOlz67tXugakN7sZyMBWm8sQSRJ6T1qR11YIpMTerFi1Y5kJa2nMHXXrnbxGY8UCxACATWEz3dqj4CdakFSgtwRY3OvfwUfUQBdtvPHcjJ3ely9Q5WziQjkkENhOlW59MdF9dsMhLH0DS\/505zFc5Zot+mj7bPSlF25rmfcw\/xeqBJJYSARNbP8yL7woGl1qhI9NxC08j0cwHgbBHC+PWWeNG8BfYsPiKzQcIQ2eEq\/Vp6hwwnE0VMsvB1G5fVxttAamh+E3szqDgHNlcczU7KU2Mky62D8IGKCAz1PZTQUdHq0zalHrSuCVPdt2ygQLyEpg0UqHugszki7qjGrtJRowXPIyPjKCwowRYtAZ8yOZk3Nivj5Lc7lAY5QjHg73KeueI+V51L\/ErAl56u2l270QlZJ4W14MIQ4IskqjQTOk7ocnLEOpS2I30lvQs9\/4637jvKPDk\/08fqKgexwlxIgcDf3WX+btxD4b5E4mSgRc+aEeUEg97Ss+dI40qelhTHxVI1OclnbWbOd06MlO6cniMIvWSneSE1tzP2pPCiJx4P8SiDMy4S9XMxeboZdWsCZXxqx24ZXcuDBXZxRgwomemHwAJr9HTZAdL7Ov5zfSow+hd3gXo7Z58mBDG0eZplX3jH+oWYpIyGGQ64EmSWNyPWbnF4f2hrqRouwMhu1IMLjGx81ABcaQ5eEmmXMi0x3A1w1ofqKs8Sz7I0eWLoof4QOSYZIL6UMvsD5How49C6SuOZowlgYmUPAJ0qvItmAJbxXchhE3ZzbY6DL4tzigJDv60mzZp1VwFrzBddRZV4rqVG5NmopRP6IUcXUwzc0bzTyOdA3\/omJjOkyHrLTsnystaGdIkgxxXpcNW9r5YARt5Th2ZRJRzz8UZ91rs58rtWiLidNHNUBwfgYXMRAaBWHOOYN6g+AyEIuics7QWVBnmVinLtDMg93i9Tnqs9Y8NpQhUC9eDQBtyTx9xaH9m76OUk\/rwQ7w6aeZn5n8GnZs98\/jg0ISqT+Wcc0nxhdANlLRiRWtoHB+t2lAkCj2UPLhuHUrv6TXcYyouQu92i8WzF399qFwGG98oI9K+LDRxtA6j5npjGbRa3kzyI3x7HGmo496KNIthgkya\/ikdtlNpsluDp\/XQhpmvX2TfoKFl4Pbb7EfZ1eXc9XxPp6Czufo0EKmwkMNOh1XhujhZRGOF9\/X7NwVxeSUppDv0idsrAlBrJHxw57pjB39DqSdIFKnpTrKCseS9c+sym91mQPZQuAbOPib\/sdtgMJBgst3yR\/oXaVznkEtTzRBchmzmdg+GLZccG4anp2IeezZl3UThxkuQKC1\/uEMqR1DwU6POfV3JnhN7Vsz0FrnYfxwZP6wFOuqLoGoIQqj2lhpTZ+tVFK2IcFw27mR0cZ6gG0ei6VZHbsJfU98FMFVpaTo\/QIdbOEN+ZW75HyP4xsiClWhy7BSo0HO5ylbqA1bVRLUi+VimcM8IIibBxaImeq+Y6O4BX\/U+xm9IN4IQyOuhY9ASfOKq2AHovXEhmshz7rFnTFfQmnHNXgG74RSrvx7yZ+7SMrvGm5SXIICNDAsGNVFHbyhLqDx62YA6aSee3qcqPAWzHQMV8k3ZWylpB1zU\/iRFv2QmZxygstc2fKXXOMy\/35QCgDhBnXhU+eBGNh+Lep3ovh3SkVqCHHq2hwtwp1qp6WJDOI3Xpav3\/bIGlIo0KQJBTiFNJfgkEh0D+77we+fbm9t9B+K\/QoS4Yzd5IgUnu8ilB600eMelPsuuk36V5t8lCSGOxg2OjNAjChYg1w1kKgo1NYVAFYGV3XLKu8imL1KGAir8ZiGLpXD7qNxQug4AE5yWYZHrPClrFUrPFOZQ0ECU6DU2WEJXhHtt\/zym86SjIruavwJ0xEKjc0qlpIi2bUM9gzgASU+CEStVmwhz4\/6icvkp2p8qxwXP6ww+XXuzMn3XVQVeDCOvYdtq4khfcdoAKDnyZb61PeQxEjfOPCTDhljCmpgWneHq7TuqjHY3oH0hLqe9aWfrwgjSuRAfye22wU0z5OpdCN0OtAE0bvldJfdSggLlOlEMxO5ceCys6mvfx0cWXJcxEw7HXB8qtqeDsCE6S2bGrN9frERUWy7IshfFoKX\/TRE7AIuGwV9j8tQDBnLnaMIhX7eqfmrNiK30+NutucZ7fodWL7rsvMjnnIRPgoIQAJlV2zBjGwbcKH8J4pSwgRwzTPDMzCarVVq7yt1hah6AAf\/\/EdUAIu\/jUWcnsnQ3lk6QS+XCBkRBI3g4xPa79nhU6Ou3w2yLBIsExrYVw3AvU3hDIuNdO5skNzhNiMsEIaNXW7yZ3UtgggIMfduVUE6y0wR8n\/2YGwU0mUx+IO9ixJjuIoMS6MSDpcuGDpz5BeDgfWf0IS6egi1nDSF57\/Rn54F0Xw\/c1rpWum60xt+neBSx+CGy6ES1ulcMlzNGwHbPXG7e6L+hNl+iDPMH3tQwkzm\/mdAy3wRD8IEIdAtRyxf\/szR7isJzEsVjTfa8QucAdj19XV7\/fi+V61PeBPCnyl58f\/\/4jMPYJyuEQSYPFPXfWtDmXCuFTDpalWqqLsCvS9OP7+NqDic++6QLjSJbMTlgOMnxzT65gLobUmK+Ivv2oNSsL69P2BIbvMQkCYx74WVC\/r7prvzRkkAniUgPgXFIH8W\/kqD09ksrMMUefcc5dRlsngez4nm44xq6tsnVyJLJ0nqTWV9AI0wYBfOde4WMi0lm71FFHsA1UWr7lJFcJfCnL1bcUr7ShsuDWo\/IoEfZJgFDP0mF4zz1ltL3eqQgqYRKyPPWk5riUhNvuu3oNKVHskv72F7zlgdGpZDsPHvEoVmmsd+DAYoGpJsaMXlF7N7svTqRLFw974TUTayhKGFHoWfCaWBocXgwn0PLdtB42AasW0RLgz9uHpIlZYofmkCJr9SZVH4RcTphiFH60QF9xXbck02V1GUe7ZS4KE5bklCQFehWHRaxwJJJy1NhNZgWfoZS9VHYox5psQw3pJHPQegeo8Yx3cibt6tJBS\/WRVPO\/VbRkQAsCYNJZtR+nN9fTd81CCH0\/V\/KIjOhpThz3JI7rRTQ1dajjt3HhVmc6Wm656+hMSqr4ItqDzwTTTh5BvJKhMIoysbcDUIVfmVZPguYXY\/lmoiADtGyKaPgN\/mMBxfSjvZZjT6OwdR+PJesuD1oVJ\/Xd2Bn1RDBV9POXcRGAhgv5oli7cOQdICnInUUYR0jVxbeRu8b5mBHgI1ry+5+zpLDcp4Eq4fcSGOxFoqYs5zyzyJfwVq1l8pmNkcxvqBftCOoT4\/skiPOJboDoqKNyfNxvFwNpFJmIjWXelvjh42LIyCoSociXoqkKtZM3GJdxWEcg6BExkDrwN49kRo7EvtRf6ca+xoFtbsnhkdtQkJ8kURl03peKbbM3pZinmmrcpdYfcpeGWzaPS6LgJfZe0xmjCpZRdENwRLrImg5iWmzef5c1Hm5H+SLBRrt1x3EMhpNWINJXVCzDtxiARofzZRRSnEpAl\/kEVEVNihbpjSuM3t7zGtOL2HI9vCblxkVucNYf\/WDvP7K+kyh1lApYKNh0L0kdXzaTNLn\/jPX9mhbTgIsGR0Yy1GmXnhBIbU2oTpXJwVGm7IU7n+XiX6IeIrBjQ6gOpaF19mjkTn2fQWJZFoUm+Kn8bA2tKT4zYJnGf47k0os\/vp+q0nMgEWIutk+GgT8vvD9yfcWiyFjderfB9nHCKaAMGPDHUj7sbgBjvw\/+0DyrhqSN9Glrhk7Ui0S1yIFiDHcc2lmAqJ\/C5GEqVDPLeDJxiZQjz7PKKjdSYQOZpwoii3n1LAr2Vd5bxEPAC3eMJJ0TjzPPmsKY\/hb5khbPKPZORF5Ds9UqzlBLFwgNv2dWwanmcCkv85kEF8NwSSZqNqK4VGsVhNq2Q3APQVeqqg\/KhcuW3UbmDHys+x2HZXgbDCh7Jb6SJGATZDRvmkEsaRvJWBBrcdMHW1f3tp9p9uzdNG\/Cd374mXl94JV3wHKRnNRW8x1uIHjmmSZIIm1M2HXiYaofX6hQUrM00TQwcM4KR615CAbkQJ7m83vB0huNueibeOMHZgWGPZIPR\/\/w3SfsReU\/sqMkOKqef5cjeGjvvCBXaqh+EJM7GhOLt0IlwLXRWXDVUmmaC92uMGHEyqBhboThayvwlndv8bQD38EMoRNPdxzscm6Sidtg\/+0LIaeN\/eHoyveMAvag0NUCZEPjsYIMoQdHki4ZI\/9PeD++1xY+LlN4CbhxmtuT4zLvSN1+ru3nmIt5Ch6yY3br5OaxwjNDpjt6XIDDY958D0xtBDMgtPBQNmTuEujZtGWisuYfzvWYEUwbqcj80ZYCIgZKBNlLB7hQqyd","iv":"a5ba6bf7f6ddc543859ce711f3ef0704","s":"f816f53880e4ded7"}