![The findings show that technology can improve customer experiences within bricks-and-mortar locations. Image credit: Bain & Company](https://cache.luxurydaily.com/wp-content/uploads/2023/10/bain-100323.jpeg)
A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.
By Zach James
A majority of luxury clientele wants the industry to improve its in-store experiences, with emerging technology viewed as the clear next step, according to new findings from global consulting firm Bain & Company.