62pc of global execs think customer loyalty is fading: Bain
Posted By Joe McCarthy On In Apparel and accessories,Automotive,Consumer packaged goods,Featured,Financial services,Healthcare,Industry sectors,News,Real estate,Research,Retail,Software and technology,Travel and hospitality | No 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","iv":"d8db127928a40ba9bf5824db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