Personalized CX cannot be overlooked online
Posted By Katie Tamola On In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"be6dcac65311b149c5dda04282ce35ff","s":"7596b8c8bc81bf3d"}